Solutions · Healthcare & Senior Living

Fast, Secure Calling When Every Second Matters

Reliable E911 location mapping, secure call recording, and fast internal routing built for hospitals, clinics, and senior living communities.

Built for Healthcare Teams Like Yours

Care teams can't afford dropped calls or slow transfers. E-Vox keeps clinical and administrative staff connected with secure, compliant communication built for healthcare environments.

E911 & STIR/SHAKEN Compliance

Location-mapped emergency calling and caller-ID verification keep patients and staff protected during urgent moments.

Secure Call Recording

Access-controlled, policy-driven call recording with configurable retention to support compliance needs.

Fast Internal Routing

Connect nurses stations, on-call physicians, and front-desk staff instantly with smart extension routing.

Multi-Site Extensions

Run a single, unified directory across hospitals, clinics, and senior living communities.

Appointment & Reminder SMS

Send appointment confirmations and reminders by text to reduce no-shows.

Call Analytics & Reporting

Track call volume and response times across departments to spot bottlenecks before they affect care.

Patient Care.
Never On Hold.

Fast internal routing, secure recording, and emergency-ready calling — configured around your clinical workflows, not the other way around.

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Ready to Upgrade Your Healthcare Communications?

Book a personalized demo with our experts. We'll show you how E-Vox can be configured around how your healthcare team actually works.

Frequently Asked Questions

Everything you need to know about our cloud PBX and VoIP solutions.

Which industries does E-Vox support?

E-Vox is built to adapt across industries, including hospitality and hotels, healthcare and senior living, education, retail, restaurants, legal and professional services, and corporate enterprise teams. See the Industries section above for how it fits your team specifically.

What is VoIP, and why choose it over traditional phone systems?

VoIP (Voice over Internet Protocol) allows voice calls to be transmitted over the internet instead of traditional phone lines. It offers cost efficiency, flexibility, and scalability, making it a modern replacement for analog systems.

How does E-Vox's cloud PBX work for my business?

E-Vox converts voice into digital signals, transmitting calls via the internet. It uses PBX functionality, IVR menus, and call routing to manage customer and internal communications efficiently, whatever your business does.

What features should a growing business's VoIP system include?

Key features include IVR menus, call routing and queues, voicemail-to-email, multilingual support, auto-attendants, call recording, analytics, and call forwarding.

Is VoIP reliable for both small and large organizations?

Yes. VoIP is highly scalable and adaptable, making it reliable for small single-location teams as well as large multi-site businesses, healthcare networks, and hospitality groups.

Does E-Vox support emergency dialing (E911)?

Yes. E-Vox supports Enhanced 911 (E911) with location mapping and STIR/SHAKEN caller-ID verification, so emergency services can locate callers quickly and caller ID stays trustworthy — crucial for healthcare and hospitality environments.

What happens if the internet connection fails? Is VoIP still usable?

In the event of an internet outage, E-Vox can automatically switch to a 4G/5G backup router or an available secondary internet line, keeping communication running.

Can existing analog phone lines be used with E-Vox?

Yes. With the use of analog telephone adapters (ATAs) or compatible gateways, you can connect legacy analog phones to E-Vox, reducing the need for a full equipment overhaul.

Is VoIP secure? What are the risks?

VoIP can be highly secure when using encryption, role-based access control, and tenant isolation. Risks like eavesdropping, spoofing, and toll fraud exist but are mitigated with proper security protocols and monitoring.

What kind of phones are needed for a VoIP system? Can we use softphones or mobile apps?

Yes! E-Vox is highly versatile. You can use traditional IP desk phones, wireless cordless phones, softphones installed on your computers (Windows/Mac), and mobile apps on smartphones (iOS/Android), allowing your team to communicate seamlessly from anywhere.