Room extensions, wake-up calls, front-desk queues, and DND status that front-desk teams and guests can rely on — all from one cloud phone system.
Hotels and resorts run on fast, reliable communication between the front desk, housekeeping, and guests. E-Vox gives every property a modern phone system built around how hospitality teams actually operate.
Give every room a direct extension with simple front-desk transfer, voicemail, and do-not-disturb status.
Schedule reliable wake-up calls with automatic retries and an audit log for every attempt.
Route guest calls to the right desk, department, or on-call staff member without long holds.
Location-mapped emergency calling keeps staff and guests protected, with verified caller ID across every line.
Send booking confirmations, housekeeping notes, and arrival updates by text from your hotel's main number.
See call volume, missed calls, and response times per property, shift, or department.
From a single boutique inn to a multi-property portfolio, E-Vox configures room extensions, wake-up calls, and front-desk routing to match your operation.
Build Your Plan
Book a personalized demo with our experts. We'll show you how E-Vox can be configured around how your hospitality team actually works.
Everything you need to know about our cloud PBX and VoIP solutions.
E-Vox is built to adapt across industries, including hospitality and hotels, healthcare and senior living, education, retail, restaurants, legal and professional services, and corporate enterprise teams. See the Industries section above for how it fits your team specifically.
VoIP (Voice over Internet Protocol) allows voice calls to be transmitted over the internet instead of traditional phone lines. It offers cost efficiency, flexibility, and scalability, making it a modern replacement for analog systems.
E-Vox converts voice into digital signals, transmitting calls via the internet. It uses PBX functionality, IVR menus, and call routing to manage customer and internal communications efficiently, whatever your business does.
Key features include IVR menus, call routing and queues, voicemail-to-email, multilingual support, auto-attendants, call recording, analytics, and call forwarding.
Yes. VoIP is highly scalable and adaptable, making it reliable for small single-location teams as well as large multi-site businesses, healthcare networks, and hospitality groups.
Yes. E-Vox supports Enhanced 911 (E911) with location mapping and STIR/SHAKEN caller-ID verification, so emergency services can locate callers quickly and caller ID stays trustworthy — crucial for healthcare and hospitality environments.
In the event of an internet outage, E-Vox can automatically switch to a 4G/5G backup router or an available secondary internet line, keeping communication running.
Yes. With the use of analog telephone adapters (ATAs) or compatible gateways, you can connect legacy analog phones to E-Vox, reducing the need for a full equipment overhaul.
VoIP can be highly secure when using encryption, role-based access control, and tenant isolation. Risks like eavesdropping, spoofing, and toll fraud exist but are mitigated with proper security protocols and monitoring.
Yes! E-Vox is highly versatile. You can use traditional IP desk phones, wireless cordless phones, softphones installed on your computers (Windows/Mac), and mobile apps on smartphones (iOS/Android), allowing your team to communicate seamlessly from anywhere.
