Rush-hour call queues, fast order-line routing, and SMS confirmations that keep guests and staff in sync during the busiest shifts.
A missed call during the dinner rush is a missed order. E-Vox keeps your order lines, reservations, and staff communication running smoothly, even at peak hours.
Hold incoming calls in an organized queue during peak hours instead of losing them to a busy signal.
Route takeout, delivery, and reservation calls to the right station automatically.
Send automatic text confirmations for orders and reservations from your main line.
Manage call routing and reporting across every restaurant location from one dashboard.
See call volume by shift and location to staff your phones appropriately.
Managers can monitor and answer calls from the floor, office, or off-site.
Call queues and fast order-line routing built to keep up when the phone won't stop ringing.
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Book a personalized demo with our experts. We'll show you how E-Vox can be configured around how your restaurant team actually works.
Everything you need to know about our cloud PBX and VoIP solutions.
E-Vox is built to adapt across industries, including hospitality and hotels, healthcare and senior living, education, retail, restaurants, legal and professional services, and corporate enterprise teams. See the Industries section above for how it fits your team specifically.
VoIP (Voice over Internet Protocol) allows voice calls to be transmitted over the internet instead of traditional phone lines. It offers cost efficiency, flexibility, and scalability, making it a modern replacement for analog systems.
E-Vox converts voice into digital signals, transmitting calls via the internet. It uses PBX functionality, IVR menus, and call routing to manage customer and internal communications efficiently, whatever your business does.
Key features include IVR menus, call routing and queues, voicemail-to-email, multilingual support, auto-attendants, call recording, analytics, and call forwarding.
Yes. VoIP is highly scalable and adaptable, making it reliable for small single-location teams as well as large multi-site businesses, healthcare networks, and hospitality groups.
Yes. E-Vox supports Enhanced 911 (E911) with location mapping and STIR/SHAKEN caller-ID verification, so emergency services can locate callers quickly and caller ID stays trustworthy — crucial for healthcare and hospitality environments.
In the event of an internet outage, E-Vox can automatically switch to a 4G/5G backup router or an available secondary internet line, keeping communication running.
Yes. With the use of analog telephone adapters (ATAs) or compatible gateways, you can connect legacy analog phones to E-Vox, reducing the need for a full equipment overhaul.
VoIP can be highly secure when using encryption, role-based access control, and tenant isolation. Risks like eavesdropping, spoofing, and toll fraud exist but are mitigated with proper security protocols and monitoring.
Yes! E-Vox is highly versatile. You can use traditional IP desk phones, wireless cordless phones, softphones installed on your computers (Windows/Mac), and mobile apps on smartphones (iOS/Android), allowing your team to communicate seamlessly from anywhere.
